Project Builder & Engineering Service (PBES) respects the privacy of visitors to its website. This policy explains how information provided through this website may be handled and how to contact us about it.
Information you provide
When you contact PBES, you may provide your name, email address, phone number, subject and message. Optional fields can be left blank. Please provide only information relevant to your inquiry and avoid sending sensitive personal information or confidential documents through the general contact form.
How we use inquiry information
We use the information you provide to respond to questions, discuss services or potential projects, maintain relevant business communication and administer inquiries. Submitting a message does not make your details public on the website.
Website operation and technical information
The website and its hosting services may process technical information such as request times, IP addresses, browser information and error logs for operation, troubleshooting and security. The inquiry system also uses limited technical checks to reduce spam and repeated submissions.
Cookies and browser storage
WordPress uses cookies for administrator sign-in and related account functions. The public website does not require a visitor account to browse its content or send an inquiry. The floating contact button can store its preferred position in your browser so that it is remembered on later visits. You can manage cookies and stored site data through your browser settings; disabling them may affect these functions.
Service providers and external services
Inquiries are stored in the WordPress administration system for PBES to review. When inquiry notifications are enabled, inquiry details may also be processed through Google Apps Script and email services to notify PBES. Hosting and email providers may process information as needed to support those services.
Links to Google Maps, WhatsApp, social networks and other external websites take you to services operated by third parties. Their privacy practices apply when you use those services.
Retention
We retain inquiry information for as long as reasonably needed to respond, maintain relevant business records, administer the website and meet applicable obligations. Retention depends on the nature of the inquiry and any resulting business relationship; this policy does not promise a fixed retention period.
Information security
We take reasonable steps to restrict access to inquiry information and support the security of the website. No website, network or storage system can be guaranteed completely secure. Please use appropriate care when deciding what information to send.
Requests about your information
You may contact PBES to ask about information you have supplied, request a correction or request deletion where appropriate under applicable law. We may need to verify your identity and consider legal, administrative or security obligations before responding.
Policy updates
We may update this policy when website features or information-handling practices change. The Last Updated date indicates when this page was last revised.
Contact
Contact PBES or email
pbes.bdcom@gmail.com with questions about this policy or information submitted through the website. PBES is based in Bangladesh.
